Course Tag: Problem Solving

Check out our Problem Solving Content on Gladly Learning, a one-stop-shop for free customer support training, courses, and certifications.
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Self-Determination: Empowering Your Team for Greater Engagement

Course Details Do your team members feel empowered and engaged in their roles? Do they solve problems and drive innovation, or seek your guidance for every decision? High-performing teams require self-determination, a trait rooted in fostering autonomy and giving employees more control over their work. In this course, you’ll examine the principles of self-determination and […]
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Leadership 201

Course Details Being a leader, whether that’s as a team lead, a supervisor, a manager or even a director, can be one of the most rewarding yet challenging jobs you will ever have. Not only do you have to lead and develop a team of very diverse individuals, but you also have to inspire and […]
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Leading with Compassion

Course Details In this course, you will discover how compassionate leaders care about their team’s emotional and life needs and recognize that happier employees are more engaged and perform twice as well as those whose staff feel unvalued and uncared-for. Compassionate leaders are perceived as strong and competent. Their employees are more loyal. Compassion (caring […]
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Leadership 101

Course Details Learn about the fundamentals of effective leadership, the 6 leadership styles, and what you can do to become a more dynamic leader for your organization. This course shows you how to create and execute your leadership vision and empower your team members to reach their potential. Leaders are made, not born – and […]
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Developing as a Leader & Manager

Course Details You were likely promoted to a leadership position because you were excellent as an individual contributor, but leading people requires a whole new set of skills. You’re suddenly tasked with delegating tasks, managing disputes, and making difficult decisions and assessments. In this course, bestselling author and success coach Kirsten Blakemore will help you […]
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