Course Category: Communication

Artist sitting at table looking at cellphone while working on a laptop

Learn How Not To Take Things Personally

Course Description Are you affected by how others act or react, especially how that could make you feel how you somehow caused their reaction? Well, don’t take it personally; learn how to control your feelings by taking this course. What you’ll learn
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Two men seated at a table with coffee mugs talking

Difficult Conversations: How To Become a Master of Them

Course Details Are you negotiating for a promotion, having to give critical feedback to colleagues, or dealing with performance issues and grappling with interpersonal conflict? No longer will you shy Away or feel unprepared for conversations in the workplace. You’ll feel prepared to go through the conflict and come out with constructive results. These skills […]
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Group of people talking in a room with large windows

Communicate With Confidence

Course Details Great communicators make great leaders. Why? A powerful message conveyed with conviction inspires confidence in your leadership, and your team is more likely to see you as the leader they are prepared to follow. This then fosters a positive team culture where team members feel valued, and everyone is clear on expectations and […]
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Woman in black shirt talking to a seated man in a blue sweater

Body Language | The Psychology of Behaviour

Course Details Did you know that 96% of communication is non-verbal? So when you try to gauge how someone is feeling, or when they are lying, why do we look to their words for the tell-tale signs? If you want to truly understand the emotions that someone is going through, or their hidden motives, you […]
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View over a person's shoulder while they take a video call with a group of people online

Communicate Effectively at Work

Course Details Project positively, listen and respect others and be clear and engaging. This entertaining interactive course will provide an excellent opportunity for you to build and develop the communication skills to be successful at work. What you’ll learn
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Two women seated in leather armchairs while chatting

Body Language: What Every BODY Is Saying

Course Details There are hidden meanings in body language. The brain controls body movements without being conscious, and sometimes those movements can be very revealing. This course book details how you can train yourself to become an expert in observing other people’s nonverbal cues and uncovering their meaning. What you’ll learn
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Mastering Emotional Intelligence

Mastering Emotional Intelligence

Course Details Having a solid understanding of emotions, be it our own emotions or the emotions of others, helps us to be better people, particularly in the workplace. When we develop and use our emotional intelligence, it helps us reduce stress, prevent conflict, and develop better work relationships, resulting in higher quality work and productivity. […]
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Two women standing and talking while holding mugs

Effective Verbal Communication and Listening

Course Details Face-to-face verbal workplace communications help eliminate any misunderstandings. This course investigates the importance of effective listening alongside excellent verbal skills including clarity of speech, remaining calm and focused, being polite, and following some basic rules of etiquette. What you’ll learn
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A couple seated across from a woman at a desk who is filling out forms

Listening Skills – The Ultimate Workplace Soft Skills

Course Details Listening Skills are the quiet soft skills sauce that can make or break a career. Have you ever had a client, customer, boss or colleague have to repeat things to you several times? Or look at you as if they weren’t sure you were understanding them, or even paying attention? What you’ll learn
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