Listening Skills – The Ultimate Workplace Soft Skills

Course Details

Listening Skills are the quiet soft skills sauce that can make or break a career. Have you ever had a client, customer, boss or colleague have to repeat things to you several times? Or look at you as if they weren’t sure you were understanding them, or even paying attention?

What you’ll learn

• Focus attention on a speaker
• Listen with great attention
• Understand spoken information delivered in the workplace
• Retain information delivered from clients, colleagues, customers and bosses
• Create better connections with everyone in the workplace
• Improve all work relationships
• Become a better communicator
• Demonstrate mastery of listening skills