Q. Why is Gladly Glad App bot is not reassigning or picking up requests?

This integration is built utilizing Gladly’s APIs. If the bot is picking up issues or responding to issues in an unexpected way, please contact Gladly Support.

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Cookie	Duration	Description
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lidc	1 day	LinkedIn sets the lidc cookie to facilitate data center selection.
UserMatchHistory	1 month	LinkedIn sets this cookie for LinkedIn Ads ID syncing.

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Cookie	Duration	Description
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AnalyticsSyncHistory	1 month	Linkedin set this cookie to store information about the time a sync took place with the lms_analytics cookie.
mf_user	3 months	Mouseflow sets this cookie to identify whether a visitor is new or returning.
vuid	1 year 1 month 4 days	Vimeo installs this cookie to collect tracking information by setting a unique ID to embed videos on the website.

Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.

Cookie	Duration	Description
_mkto_trk	1 year 1 month 4 days	This cookie, provided by Marketo, has information (such as a unique user ID) that is used to track the user's site usage. The cookies set by Marketo are readable only by Marketo.
bcookie	1 year	LinkedIn sets this cookie from LinkedIn share buttons and ad tags to recognize browser IDs.
bscookie	1 year	LinkedIn sets this cookie to store performed actions on the website.
li_sugr	3 months	LinkedIn sets this cookie to collect user behaviour data to optimise the website and make advertisements on the website more relevant.

Others

Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.

Cookie	Duration	Description
_an_uid	7 days	No description available.
6suuid	1 year 1 month 4 days	No description available.
mf_98ebb315-7080-447b-a20f-9f1c64bcae56	session	Description is currently not available.
receive-cookie-deprecation	1 year 1 month 4 days	Description is currently not available.

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Q. Why is Gladly Glad App bot is not reassigning or picking up requests?