Course Tag: People Management

Course Details Lean and investigate the key values that help to develop and maintain harmonious, positive working environments. Take a look at enhancing your understanding of yourself and others. Of course, no situation is perfect, so this course also investigate strategies for positive management of difficult discussions and conflict. What you’ll learn

Course Details When teams are performing at their best, excellent results can be achieved, so it’s important for everyone in a team to understand what it takes to make a high-performing team. Some conflict is natural in teams, and there are different ways it can be handled. All conflicts have one bottom-line trigger — differences […]

Course Details For leaders, the rule is: intervene as little as possible, but as much as necessary in a conflict involving their own employees. As a starting point, it is important to also recognize hidden conflicts and assess their severity. The theoretical basis for this is provided by Friedrich Glasl’s model of the nine stages […]

Course Details Medicating conflicts is a powerful skill that every leader should master. Team members can also benefit from learning to resolve conflict can damage morale, negatively affect work performance, and can even lead to legal issues for the organization. Unhealthy conflict needs to be resolved quickly, and workplace mediation can be an effective approach. […]