Course Category: Courses

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Train The Trainer: Essential Elements For Crafting High-Quality Training Courses

Course Details This course teaches trainers how to design engaging content that effectively delivering learning objectives. Participants will receive the necessary tools to create classes that capture learners’ attention and foster a desire for continued education. The training emphasizes the importance of designing content that is easy to comprehend and encourages active participation. Upon completion, […]
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Coaching: Guiding All Forms of Customer Communication

Course Details This course emphasizes the significance of extending courteous and respectful behavior to the organization’s internal and external customers. Participants will learn how workplace conflicts, drama, or a lack of respect can hinder organizational efficiency and adversely impact customer service. The training will help foster a culture of civility and professionalism to create a […]
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Feedback & Difficult Conversations

Course Details We all know that feedback can be a double-edged sword – it can either lift us up or bring us down. But what if we told you that the key to giving and receiving feedback starts with ourselves? In this course, we’ll teach you how to provide constructive feedback that helps you improve. […]
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Coaching: Frontline Leadership Success

Course Details Unlock your leadership potential with Successful Coaching. Whether leading a team or looking to advance your career, coaching can help you and those around you reach new heights. In this course, you’ll learn how to enhance the capacity, competence, and skills of those around you, paving the way for success in the workplace. […]
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Coaching: Providing Feedback to Those Around You

Course Details Develop your emerging leaders and help struggling employees meet their performance goals with coaching sessions. Whether you’re looking to develop your next generation of leaders or address performance gaps, coaching can help. In this course, you’ll learn the skills and strategies needed to provide effective coaching and support to help employees reach their […]
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Coaching: Getting the Right Help

Course Details Overcome self-doubt and learn how to ask for help effectively. In this course, we’ll provide guidelines for getting the proper support, including asking for use in the form of a statement. You’ll learn to ask for detail, be specific, and thank your helper. Discover the benefits of the buddy system approach and group […]
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Coaching: Giving and Receiving Feedback

Course Details Learn how to provide effective feedback and help others improve their performance. Discover how to motivate employees and enhance relationships through feedback that accelerates learning and increases self-esteem. In this course, you’ll learn to identify behavioral gaps and avoid being judgmental. We’ll show you how to provide specific, impartial feedback to deliver for […]
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Coaching: Mentoring Your Peers

Course Details Discover the power of peer mentoring and how it can help you grow. In this course, you will learn how to actively mentor those around you by sharing your knowledge, experience, and insights. In this course, you’ll learn how to effectively mentor your peers while being able to identify eight different types of […]
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Coaching: Improving Team Performance

Course Details More than ever, managers are required to build teams that deliver results quickly. Yet only some of them are equipped to do the critical work of a coach. This easy-to-follow guide walks you through the four stages of team development and how to fulfill your changing and complicated coaching role at each stage […]
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Give The Gift Of Feedback

Course Details Providing feedback is essential, but it can be challenging to get feedback right. You risk hurting another person’s feelings and/or damaging your relationship. This course covers everything you need to know about feedback, giving you practical tips, tools, and practice exercises you can use immediately to get better results. What you’ll learn
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