Customer Data Protection and Compliance
Gladly Software Courses,
Learn how to manage Customer data to keep your Customer information safe and secure.
What you’ll learn
- Explain what Customer information is considered sensitive data.
- How Compliance Administrators configure how Customer data is stored and deleted in Gladly.
- Configure data retention settings.
- Delete data in Gladly.
- Review compliance events logs.
Who this course is for
Administrators or Compliance Administrator user roles.