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Creating Good Impressions Through Good Rapport


Learning & Development,



Time 1 hr 40 min
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Course Details

Think of when you met someone for the first time. What was your impression? Good? Bad? Neutral? What we do or say in the first few minutes plays an important role in influencing the future success of that relationship. Good rapport is both conscious and unconscious. It strengthens relationships and makes them more enjoyable. Trust is a vital component to building rapport and we will guide you how to build trust and maintaining trust while delivering feedback.

What you’ll learn

  • Describe the Primary Effect’s influence on first impressions
  • Exceed customer expectations by implementing the 6 F’s
  • Establish a “Trust Fund”
  • Implement four ways to develop your strengths confidence
  • Create positive interpersonal relationships

Course Content

Creating Good Impressions Through Good Rapport
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