Course Category: Voice

Build and Manage an IVR

Course Description Learn how to build a world-class IVR experience to ensure your Voice Customers are routed to the appropriate team for assistance. What you’ll learn Who should take this course This course is for Administrators.

Set Up SMS and Voice

Course Description Learn how to set up SMS and Voice to communicate with Customers over the phone or via text through Gladly. What you’ll learn Who should take this course This course is for Administrators.

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Search Gladly Connect

Course Category: Voice

Build and Manage an IVR

Set Up SMS and Voice