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Showing Empathy

Categories:

Learning & Development,

Soft Skills,

Communication,

Time 10 min

Current Status

Not Enrolled

Price

Free

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Course Details

Showing empathy is a key skill to develop in a customer service sales or leadership role. This video details ways to show empathy and how to more clearly understand it.

What you’ll learn

Learn the difference between empathy and sympathy
How to build trust and rapport
The benefits of empathy, especially in a business environment

Course Content

Showing Empathy

Lesson

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Showing Empathy

Course Details

What you’ll learn

Course Content