All Courses

Showing Empathy


Learning & Development,

Soft Skills,


Time 10 min
Current Status
Not Enrolled
Get Started

Course Details

Showing empathy is a key skill to develop in a customer service sales or leadership role. This video details ways to show empathy and how to more clearly understand it.

What you’ll learn

  • Learn the difference between empathy and sympathy
  • How to build trust and rapport
  • The benefits of empathy, especially in a business environment

Course Content

Showing Empathy