Course Tag: Mentorship

Check out our Mentorship Content on Gladly Learning, a one-stop shop for free customer support training, courses, and certifications.

 

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Coaching: How to be a Good Mentor

Course Details How to be a Good Mentor is an ideal course for anyone wanting to develop their mentoring skills. A mentor, usually a person with more experience, provides an opportunity for a person with less experience to gain an understanding of the best ways to develop or improve necessary skills and participate successfully in […]
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Woman taking a video call with a man gesturing with his hands

How to Give Feedback

Course Details This short course explains how to use an appreciative inquiry approach to provide regular, honest feedback that enables your staff to grow in confidence and make sustainable improvements to their performance. Giving feedback is an essential part of supporting staff development in the workplace and creating a learning culture. Feedback helps to develop […]
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Focused stylish millennial businessman consulting expert, listening to professional advice from boss, coworker, mentor. Business colleagues men meeting, talking at office work table

Coaching 101

Course Details Coaching is a vital skill whether you’re looking to improve your leadership abilities, work with teams more effectively, or advance your career. Get started on your coaching journey with our interactive self-study e-learning course! This course features a range of realistic examples, scenarios, and challenges to help you build your coaching skills. What […]
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