The 5 Options of Conflict Resolution

Course Details

It’s is inevitable that you will need to one day resolve conflict. Be better prepared by understanding the 5 options for conflict resolution that can assist you in the process.

This course comes with additional materials to help you implement the learning, including three key actions to take, a blueprint for self-coaching, and a simple infographic to remember the main points.

What you’ll learn

• The 5 methods of dealing with conflict under the – Thomas-Kilmann Conflict model
• The pros and cons of each method and when to use them