Customer Data Protection and Compliance

Course Description

Learn how to manage Customer data to keep your Customer information safe and secure.

What you’ll learn

• Explain what Customer information is considered sensitive data.
• How Compliance Administrators configure how Customer data is stored and deleted in Gladly.
• Configure data retention settings.
• Delete data in Gladly.
• Review compliance events logs.

Who this course is for

Administrators or Compliance Administrator user roles.