Course Tag: Feedback

woman writing on post-it notes hung on wall while male colleague watches

Coaching: Guiding All Forms of Customer Communication

Course Details This course emphasizes the significance of extending courteous and respectful behavior to the organization’s internal and external customers. Participants will learn how workplace conflicts, drama, or a lack of respect can hinder organizational efficiency and adversely impact customer service. The training will help foster a culture of civility and professionalism to create a […]
Read more
Two men talking with coffee mugs in front of them

Feedback & Difficult Conversations

Course Details We all know that feedback can be a double-edged sword – it can either lift us up or bring us down. But what if we told you that the key to giving and receiving feedback starts with ourselves? In this course, we’ll teach you how to provide constructive feedback that helps you improve. […]
Read more
Man wearing blue shirt and glasses smiling and looking at computer

Coaching: Frontline Leadership Success

Course Details Unlock your leadership potential with Successful Coaching. Whether leading a team or looking to advance your career, coaching can help you and those around you reach new heights. In this course, you’ll learn how to enhance the capacity, competence, and skills of those around you, paving the way for success in the workplace. […]
Read more
Man wearing glasses talking on headset and gesturing at computer

Coaching: Providing Feedback to Those Around You

Course Details Develop your emerging leaders and help struggling employees meet their performance goals with coaching sessions. Whether you’re looking to develop your next generation of leaders or address performance gaps, coaching can help. In this course, you’ll learn the skills and strategies needed to provide effective coaching and support to help employees reach their […]
Read more
Woman and man collaborating and working at a computer

Coaching: Getting the Right Help

Course Details Overcome self-doubt and learn how to ask for help effectively. In this course, we’ll provide guidelines for getting the proper support, including asking for use in the form of a statement. You’ll learn to ask for detail, be specific, and thank your helper. Discover the benefits of the buddy system approach and group […]
Read more
Man and woman in office chatting and looking at computer

Coaching: Giving and Receiving Feedback

Course Details Learn how to provide effective feedback and help others improve their performance. Discover how to motivate employees and enhance relationships through feedback that accelerates learning and increases self-esteem. In this course, you’ll learn to identify behavioral gaps and avoid being judgmental. We’ll show you how to provide specific, impartial feedback to deliver for […]
Read more
Man and woman in office chatting and looking at computer

Coaching: Mentoring Your Peers

Course Details Discover the power of peer mentoring and how it can help you grow. In this course, you will learn how to actively mentor those around you by sharing your knowledge, experience, and insights. In this course, you’ll learn how to effectively mentor your peers while being able to identify eight different types of […]
Read more
Woman taking a video call with a man gesturing with his hands

Give The Gift Of Feedback

Course Details Providing feedback is essential, but it can be challenging to get feedback right. You risk hurting another person’s feelings and/or damaging your relationship. This course covers everything you need to know about feedback, giving you practical tips, tools, and practice exercises you can use immediately to get better results. What you’ll learn
Read more
Focused stylish millennial businessman consulting expert, listening to professional advice from boss, coworker, mentor. Business colleagues men meeting, talking at office work table

Coaching 101

Course Details Coaching is a vital skill whether you’re looking to improve your leadership abilities, work with teams more effectively, or advance your career. Get started on your coaching journey with our interactive self-study e-learning course! This course features a range of realistic examples, scenarios, and challenges to help you build your coaching skills. What […]
Read more