Course Category: Soft Skills

A man in a blue shirt sitting and looking at another person talking

Waiting to Talk is Not Listening

Course Details To be a good manager requires many skills, and the most often-cited characteristic of great managers is listening. Many people have trouble listening because it requires turning down the “noise” in one’s own head while paying attention to others. This course reviews the steps of active listening and how to focus your attention […]
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Techniques To Reduce Bias

Techniques To Reduce Bias

Course Details You may have heard about unconscious bias, and even done some training to raise your awareness about your own biases. But effectively counteracting bias requires not only awareness, but the application of structured decision making techniques that help us subject our thinking to greater scrutiny. In this interactive, game-based course, you will learn […]
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Deciphering Communications To Reduce Misunderstandings

Deciphering Communications To Reduce Misunderstandings

Course Details Collaboration Everything is communication: even when we are not actually speaking in a meeting, the way we behave has a meaning that will be interpreted by our interlocutor. Because communication errors create tension and are a waste of energy, the ability to communicate well is an essential skill that everyone must cultivate carefully. […]
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Master the Basics of Human Communication

Master the Basics of Human Communication

Course Details Communication depends on us understanding each other. This module looks at tips and tricks for mastering the basics of human communication, so you can avoid miscommunication. What you’ll learn
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Basics of a Good, Well-Rounded Communicator

Basics Of a Good, Well-Rounded Communicator

Course Details Are you someone looking for a clear, easy-to-understand way to improve your communication skills? This course is designed to help you build your effectiveness as a manager or leader through an interactive, self-study e-learning course that provides an introduction to communication. Using a range of realistic examples, scenarios, and challenges, this is the […]
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