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How to Work With Insight Builder

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Gladly Software Courses,

Insight Builder,

Time 1 hr 25 min
Current Status
Not Enrolled
Price
Free
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Course Description

Use Insight Builder to craft and visualize detailed reports from your Gladly data. Get started on all the basics of building reports, how to utilize datasets, and address typical questions about your Gladly data.

Looker Business Intelligence
Gladly’s Insight Builder allows you to craft detailed reports that help you track and visualize your data. Gladly utilizes a business insight tool — Looker — in order to power the Insight Builder experience. Visit the Insight Builder help doc to learn more about Looker within Gladly.

What you’ll learn

  • Craft your own reports.
  • View visualizations of your data.
  • Create shareable dashboards.
  • Utilize Gladly’s extensive datasets.

Insight Builder is an add-on feature in Gladly and requires activation.

Who should take this course

Analyst users or anyone who will be using Insight Builder to create reports in Gladly.

Course Content

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Introduction to Insight Builder
Work with Insight Builder
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