The Importance of Listening with Empathy

Course Details

Listening is a response, a decision, and a skill. Understanding how different approaches impact your ability to connect is key to interpersonal relationships in and out of the workplace.

In this course, you’ll learn what listening with empathy means, why it’s important, what gets in the way of it, and how to listen with more empathy.

What you’ll learn

• Understand what it means to listen with empathy
• Believing listening with empathy matters
• Apply listening skills