SMS Compliance Fundamentals

Course Description

With incredibly high read rates, SMS can be one of the best tools to deliver messaging to Customers. That said, you’ll want to ensure you follow the right guidelines to continue successfully communicating via SMS.

This guide will help you understand how to stay compliant with SMS rules and avoid downtime when texting with your Customers.

What you’ll learn

• How laws and regulations can impact your SMS communication with Customers.
• Tips on how to stay SMS compliant when using Gladly to communicate with Customers.

Who should take this course

Administrators