Resolving Conflicts in the Workplace

Course Details

Best-selling author Jon Wortmann uses his experience in teaching conflict resolution to corporates for 25 years to deliver a powerful workplace skill. It need not mean everybody getting riled up or avoiding each other. Conflicts can be great idea generators, and organizations such as Google have proved it. Tap into it.

What you’ll learn

• Explore how your attitude towards conflicts can affect the outcome of your team
• Understand how to adjust your attitude towards conflict to get a positive influence
• Know more about the common reactions towards conflict, and techniques to handle them