Impactful Communication Basics

Course Details

Contrary to popular belief, there are other factors besides post-training leadership in determining success. This course will emphasize the importance of setting clear expectations during the interview process for achieving high performance and retention of individuals.

By establishing a clear understanding of the role, leadership, and future growth opportunities early on, participants will learn how to set expectations and communicate what is expected in terms of behavior, performance, and standards. The course will also cover what should and should not be tolerated in the workplace to avoid confusion and conflict.

What you’ll learn

• Learn how setting expectations can impact your organization.
• Learn how aligned, clear expectations impact ROI within the organization.
• Learn how to set clear and communicate expectations.