Follow-Through: Keeping Customers For Life

Course Details

By establishing best practice around post-sale follow through, you can expect greater customer retention, satisfaction and upsell. The mission of every business is to create and retain customers. From this course you will understand the ten ways to create brand loyalty and how to implement the six F’s strategy to exceed customer expectations.

What you’ll learn

• Ten ways to create brand loyalty
• The six F’s for exceeding customer expectations
• Create a positive work culture