Course Category: Soft Skills

Building Confidence

Building Confidence

Course Details Confidence is not a concrete characteristic. There are things we can do to influence our confidence level. Whether we realize it or not, we all go through waves of low and high confidence, depending on the scenario, or based on what else we’ve done that day. For some of us, it’s based on […]
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How To Plan Your Own Personal Development

How To Plan Your Own Personal Development

Course Details This course is about you and your own development. It helps identify and plan what you can do to develop your own skills, knowledge and abilities, in order to achieve what you want from life. Although you’ll focus on your working life, many lessons apply equally well to your personal life too. You […]
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Developing Personal Effectiveness at Work

Developing Personal Effectiveness at Work

Course Details Personal growth needs to be a priority for most of us as we look to advance our career and grow as human beings. Dr. Ben Michaelis, clinical psychologist and well-known author of Your Next Big Thing, offers his expertise on the topic of developing personal effectiveness as it applies to the workplace. In […]
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A man sitting at a table and looking at a piece of paper

Sharper Brain, Smarter You: Happiness

Course Details Everyone wants to be happy and have a brain that functions at an optimal level. Dr. Wendy Suzuki, professor of neural science and psychology at New York University and author of the book Healthy Brain, Happy Life, discusses her latest research on the positive effects of exercise on our brain. She describes how […]
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Three women sitting around a table giving support to the woman in the center who is sad

Maintaining Positive Relationships and Managing Conflict

Course Details Lean and investigate the key values that help to develop and maintain harmonious, positive working environments. Take a look at enhancing your understanding of yourself and others. Of course, no situation is perfect, so this course also investigate strategies for positive management of difficult discussions and conflict. What you’ll learn
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Group of professionals talking around a table while one woman looks stressed

Surviving Team Conflicts

Course Details Too much energy is wasted on wars at work. Peace and harmony is good for health and well being. This interactive course is designed to help teams work together more cooperatively by resolving and mediating conflicts, and developing powerful strategies to improve their collaboration. Plot: Carol is attempting to mediate a dispute between […]
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Woman in striped shirt talking to two men seated at a work table

Managing Conflict: The 5 Options of Conflict Resolution

Course Details Depending on the situation itself and the people involved, there is no one way of dealing with a conflict situation. The Skillshub “The 5 Options Of Conflict Resolution” course refers to the Thomas-Kilmann conflict model, that uses two dimensions of assertiveness and cooperativeness to produce five methods of dealing with conflict. Once the […]
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Two men seated at a table with coffee mugs talking

Difficult Conversations: How To Become a Master of Them

Course Details Stop avoiding tough talks. Learn to navigate challenging conversations with confidence, whether you’re giving feedback to colleagues, negotiating with leadership, or addressing personal relationships. Communication expert Alan Stevens teaches you proven techniques to: Perfect for managers, HR professionals, and anyone looking to improve their communication skills in both professional and personal settings. Transform […]
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Dealing With Difficult People

The Easy Guide to Dealing With Difficult People

Course Details Whether it’s in the office, warehouse, factory, or working outdoors, there may be times when we are faced with difficult or aggressive behaviour. In a workplace, difficult or aggressive behaviour can increase stress, lower productivity, damage morale, do great harm to your organisation’s image and can even result in injury. This Dealing With […]
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Group of people talking in a room with large windows

Communicate With Confidence

Course Details Great communicators make great leaders. Why? A powerful message conveyed with conviction inspires confidence in your leadership, and your team is more likely to see you as the leader they are prepared to follow. This then fosters a positive team culture where team members feel valued, and everyone is clear on expectations and […]
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