Work as a Task Only User

Course Description

Learn how to receive and manage Tasks as a Task User in Gladly.

What you’ll learn

• What it means only to have the Task User role.
• Explain what Tasks are and how to use them.
• Understand examples of common Tasks.
• How to collaborate on a Task.
• Find and manage open Tasks.
• Close and re-open Tasks.

Who should take this course

Task Only user roles or anyone who works on Tasks in Gladly.