Master Virtual Communication Skills And Confidence

Course Details

Do you want to become a master in communications? Do you want to learn how to strengthen your communication skills and apply them in a virtual environment? Do you want to learn to effectively engage your virtual audience and pitch successfully through this medium? If so, this certification is designed for you.

The COVID-19 pandemic has made many permanent changes, especially in how we work. Hybrid working environments are far more commonplace than they used to be, meaning many employees have had to adapt to a virtual working environment. Whilst working from home can be easier for some, virtual communication is still something many haven’t mastered.

In this certification, you are going to learn and perfect effective virtual communication skills that will help you both lead and listen during online working sessions. By putting a focus on connection, empathy and engagement, you will soon know exactly how to tailor your virtual presentations to the audience at hand. You will also be given storytelling techniques and persuasion psychology tips, meaning you will always know how to have a successful virtual meeting that keeps the audience interested and actively listening.

Not only will you be able to lead sessions, but you will become an engaged participant in them too. By learning the ‘4 Golden Questions’ and the ‘3 steps of active meeting design’, you can ensure that every virtual meeting you are part of is given a richer purpose.

Put all this together, and you have an eclectic set of virtual communications skills that will have you looking forward to engaging in the virtual environment, rather than dreading it and waiting for it to be over.

What you’ll learn

• How to master communication skills and confidence.
• Effective virtual communication skills to keep your audience engaged and interested in what you have to say.
• Use interactive tools provided by Zoom, Microsoft and Google effectively to create better engagement with your audience.
• Utilize the most effective questioning techniques online to develop better two-way conversations.
• Understand how personality impacts virtual communication and use your own personal strengths to be a better connector.
• Design and deliver powerful interactive virtual meetings, presentations and pitches.
• Use the 4 Golden Questions to ensure your sessions always have purpose and action.
• Ensure everyone is prepared and propelled into action by using the three steps of active meeting design.
• Master your technical set-up, so you look, sound and feel the best you can.
• Create exceptional clarity around your language and visuals, and the use of your voice through a microphone.