Course Tag: Career Development

Check out our Career Development Content on Gladly Learning, a one-stop-shop for free customer support training, courses, and certifications.

Developing Personal Effectiveness at Work

Developing Personal Effectiveness

Course Details Personal growth needs to be a priority for most of us as we look to advance our career and grow as human beings. In this course, you’ll learn seven habits that can help you improve your life and achieve your goals. The course includes tips on how to be proactive, how to make […]
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Woman in striped shirt talking to two men seated at a work table

Managing Conflict: The 5 Options of Conflict Resolution

Course Details Depending on the situation itself and the people involved, there is no one way of dealing with a conflict situation. The Skillshub “The 5 Options Of Conflict Resolution” course refers to the Thomas-Kilmann conflict model, that uses two dimensions of assertiveness and cooperativeness to produce five methods of dealing with conflict. Once the […]
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