Let’s put your knowledge to the test!
Challenge: Contact Summary Report
Now that you’re familiar with the Contact Summary Report, we’ll have you work with the report yourself. The challenge will help you practice navigating the report and collecting insights. How the challenge works:
- Download the following CSV file
- Explore the file and get comfortable with the data
- Work hand in hand with the file as you answer a series of challenge questions (listed below)
Download the Contact Summary Sample CSV below
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Which Channel is this report filtered for?CorrectIncorrect
At what time interval is the report set to?CorrectIncorrect
How many total Contacts were abandoned when Contacts Ended at 12:00 (row 12)?CorrectIncorrect
How many Unique Customers with Contact Fulfilled occurred at Contacts Ended at 7:00 (row 2)?CorrectIncorrect