Gladly Learning
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Call Listen, Coach, and Join
Gladly Software Courses Work In GladlyAssist Agents on phone calls by listening, coaching, and joining calls as needed.
How to Work With Insight Builder
Gladly Software Courses Reports Insight BuilderUse Insight Builder and Gladly data to create reports that meet your business analytic needs.
How to Work With OOTB Reports and Dashboards
Gladly Software Courses Reports OOTB Reports OOTB DashboardUnderstand how to use Gladly reports and dashboards to track your team's performance.
Customer Data Protection and Compliance
Gladly Software Courses ComplianceLearn how Compliance Administrators manage and protect Customer data in Gladly.
Basics Of a Good, Well-Rounded Communicator
Learning & Development Soft Skills CommunicationImprove communication skills through self-study e-learning. Ideal for managers/leaders.
Use and Manage the Answers Knowledge Base
Gladly Software Courses AnswersLearn how to use and manage the Answers knowledge base.
About Gladly Learning
Gladly Learning is for anyone interested in investing in their professional or personal development. Content is peer-reviewed, vetted by trusted providers, and regularly updated to ensure information and topics are relevant and accurate.
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