Showing Results for: Personal Development
How To Communicate With EmpathyGladly Software Courses Work In Gladly Support Heroes/Agents Trainers
Create memorable service experiences by being empathetic.
How Your Tone Affects ServiceGladly Software Courses
Understand how the tone of your voice affects the quality of your service.
Build Resilience, Reduce StressLearning & Development Soft Skills Adaptability
Learn stress-relief techniques and compartmentalization exercises.
Raising Resiliency – Build Tolerance for StressLearning & Development Soft Skills Adaptability
Learn to overcome mental processes that cause performance issues and lead a balanced life.
Stress Management: Stress Management TechniquesLearning & Development Soft Skills Adaptability
Discover practical strategies for stress management to boost performance and well-being.
Ways to Build ResilienceLearning & Development Soft Skills Adaptability
Adaptability is key when things change unexpectedly. Improve your ability to overcome challenges.
Resilience: Staying Adaptable and ResilientLearning & Development Soft Skills Adaptability
In this course, you'll earn strategies to build resilience and improve mindfulness.
Benefits of Adaptability and FlexibilityLearning & Development Soft Skills Adaptability
Learn to improve adaptability and flexibility to overcome unexpected challenges.
Master And Overcome Remote Work Information OverloadLearning & Development Soft Skills Autonomy
Learn ergonomic principles, workflow analysis, and tips to reduce cognitive load.
Optimizing Work-Life BalanceLearning & Development Soft Skills Autonomy
This course will teach you the skills to maintain balance, even when unexpected challenges arise.
Remote Employee Mental Health: Maintaining Your Mental Health as a Remote EmployeeLearning & Development Soft Skills Autonomy
Achieve a healthy work-life balance and improve your overall well-being while working from home.
Be In Control and Manage Time More EffectivelyLearning & Development Soft Skills Time Management
Be In Control and Manage Time More Effectively.
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Agile Business ProcessesLearning & Development Operations Project Management
This course discusses what it means to use Agile methodology in business processes.
GDPR OverviewLearning & Development Technology Security and Compliance
This course covers EU GDPR data protection law.
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Customer Service 101Learning & Development Operations Customer Service
Learn customer service skills through interactive self-course with realistic examples.
Email EtiquetteLearning & Development Operations Customer Service
Master email etiquette to communicate professionally and avoid mistakes.
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SMS Compliance FundamentalsGladly Software Courses Compliance
Learn about SMS compliance rules and regulations and how to stay compliant using Gladly for SMS.
Boost Efficiency With Hero AIGladly Software Courses Artificial Intelligence (AI) Hero AI
With Customer interactions on the rise, wouldn't it be nice to have an assistant to help you delight Customers...
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Support Hero Certificate CourseGladly Software Courses Certificate Course Support Heroes/Agents Work In Gladly
Learn everything you need to know to provide radically personal service as an Agent.
Administrator Certificate CourseGladly Software Courses Administrators, Team Managers, Compliance Administrators Certificate Course Work In Gladly
Learn how to manage Gladly and its many features to help your team provide great service.
About Gladly Learning
Gladly Learning is for anyone interested in investing in their professional or personal development. Content is peer-reviewed, vetted by trusted providers, and regularly updated to ensure information and topics are relevant and accurate.Get Started
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