Your implementation team will roll off your project at this moment, and you will be formally introduced to the Customer Success program.
Get set up and comfortable with your post-launch team
Estimated Effort #
Step-by-Step Tutorial & Best Practices #
- The implementation team will send you a Deployment Guide, which contains an overview of your setup upon implementation.
- You will receive a support invite notification from the support team. Please accept to file support requests!
- You will receive a support overview on how to contact support thereafter.
Customers who have access to a Gladly CSM will receive an invitation to do a live introduction to their CSM.