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Gladly Implementation

Documentation highlights

  • Visit the release notes to see what’s new in Gladly.
  • Stay up-to-date on the latest features and improvements to Glady Hero and Gladly Sidekick by signing up to receive weekly product updates.
  • Use Ctrl + 'click link' (Windows) and ⌘ + 'click link' (Mac) to open links in a new tab without leaving the page.

Filing a Support Issue

Can’t find the answer to your questions on our product documentation? No problem! Just contact our Support Team for additional help.

Tip – Not sure what Gladly Support offering you have?

Everyone can contact the Support Team anytime help is needed, but SLA varies depending on your Support Package. Contact your Gladly AE, CSM, or implementation team for a recap on the offering you have.

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