Quick Actions is a Glad App feature that exposes four topics (a Public Answer or a link to a different web page) on the Glad App landing page if Enable Search and Quick Actions is activated on the Glad App configuration page.
For example, the Quick Actions configured for the Glad App image below are Order Status, Store Locator, Returns and Exchanges, and Repairs.
- Order Status and Store Locations are linked to the relevant web page (notice the redirect icon).
- Returns and Exchanges, as well as Repairs, are set up as Public Answers (notice right caret icon).
Clicking on a Quick Action takes you to either the Public Answer or open a new browser tab to view a web page.
Site visitors can use the search bar to find other FAQs created as a Public Answer. A search term must contain at least three characters to start a search.
You can customize your Quick Actions on the Glad App configuration page.
Note – Quick Actions Availability
Quick Actions is only configurable if Enable Search and Quick Actions is activated on Glad App. Click here for more information.
