You may find yourself needing to block certain Customers from contacting you, especially when they send inappropriate messages or are become disruptive.
Hero AI Replies — a Hero AI feature — can significantly reduce customer...
Hero AI Replies — a Hero AI feature — creates a Customer-friendly respo...
Features and updates released to Production in September 2023.
Features and updates released to Production in August 2023.
Features and updates released to Production in September 2023.
There are quite a few reasons why an email fails to send. Emails sometimes ...
How you log into Gladly depends on whether your company uses SSO or not. If...
When Customers call using a mobile device, Gladly doesn’t necessarily kno...
Can’t find the answer you need? Get in touch with the Gladly Support Team for assistance.
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