Glad App, the widget/container powering Gladly Chat embedded on your website, was previously known as Sidekick. All references to describe the Gladly Chat feature were renamed, including those on the Glady Hero Settings page.
Gladly Sidekick is our AI and automation platform.
Perhaps you forgot to add some details in the Task, or you need to change the reason for the Task itself. You can do so by editing the Task.
2. Click Edit Task. The Task Edit screen will appear where you can edit the Task details. You’ll be able to edit everything about the Task including:
3. Click Save Task when you’re done.
Features and updates released to Production in December 2023.
Purchase and configure phone numbers directly in Gladly. Once purchased, yo...
Voice Entry Points (e.g., phone numbers) appear on the Entry Points setting...
Receive phone calls outside of Gladly through a landline or mobile device u...
There are quite a few reasons why an email fails to send. Emails sometimes ...
Features and updates released to Production in December 2023.
Glad App is an embeddable UI element that lives on your website and allows ...
Add email addresses associated with domains that you’d like...
Can’t find the answer you need? Get in touch with the Gladly Support Team for assistance.
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