How To Develop Your Questioning & Listening Skills

Course Details

The key to gaining detailed information is effective questioning so you can provide the excellent level of service that your customers deserve. This looks at three elements you can incorporate to provide high customer service. Upon completing the course, you’ll be able to integrate paying attention, listening, and responding appropriately to your customer interactions.

What you’ll learn

• Illustrate great customer service skills.
• Develop your questioning and listening skills.
• Change how you interact with customers to provide a higher level of customer service.