Developing Emotional Intelligence for Interpersonal Communication

Course Details

Relationship management is all about interpersonal communication skills. It’s about your ability to get the best out of others, your ability to inspire and influence them, your ability to communicate and build bonds with them and your ability to help them change, grow, develop, and resolve conflict.

Distinct from our intelligence quotient (IQ), our emotional quotient (EQ) is an indicator of our emotional intelligence, or our awareness of our own emotions and those of others and our understanding of their impact. In this ground-breaking new course from Skill Boosters, trainer, psychotherapist and writer Barry Winbolt looks at the five core “pillars” of emotional intelligence and shows how improving our emotional intelligence can help us increase our resilience, build and maintain constructive relationships and deal with difficult situations and people.

What you’ll learn

• Define emotional intelligence (EI)
• List the core competencies of EI
• Develop and monitor our emotional intelligence
• Explain how being emotionally intelligent can help us to improve key interactions in our professional and private lives