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Customer Data Protection and Compliance

Categories:

Gladly Software Courses,

Compliance,

Time 20 min
Current Status
Not Enrolled
Price
Free
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Course Description

Learn how to manage Customer data to keep your Customer information safe and secure.

What you’ll learn

  • Explain what Customer information is considered sensitive data.
  • How Compliance Administrators configure how Customer data is stored and deleted in Gladly.
  • Configure data retention settings.
  • Delete data in Gladly.
  • Review compliance events logs.

Who this course is for

Administrators or Compliance Administrator user roles.

Course Content

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