All Courses
Quick Reply Buttons for Sidekick
Categories:
Gladly Software Courses,
Channel Features,
Chat,
Time
25 min
Course Description
Learn how Quick Reply enhances the chat experience for your customers with relevant options presented as buttons in Sidekick.
What you’ll learn
- Understand what Quick Reply is and how it works with Sidekick to present Customer options and encourage self-service.
- Create Quick Reply buttons in Sidekick.
- Explain scenarios where Quickly Reply is helpful.
Who should take this course
This course is for Administrators.