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Quick Reply Buttons for Sidekick


Gladly Software Courses,

Channel Features,


Time 25 min
Current Status
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Course Description

Learn how Quick Reply enhances the chat experience for your customers with relevant options presented as buttons in Sidekick.

What you’ll learn

  • Understand what Quick Reply is and how it works with Sidekick to present Customer options and encourage self-service.
  • Create Quick Reply buttons in Sidekick.
  • Explain scenarios where Quickly Reply is helpful.

Who should take this course

This course is for Administrators.