Course Tag: Management Skills

Check out our Management Skills Content on Gladly Learning, a one-stop-shop for free customer support training, courses, and certifications.

Man wearing blue shirt and seated in front of a laptop

Workplace Communication

Course Details This interactive self-study provides an introduction to managing a team. You will use a variety of realistic examples, scenarios, and instructional challenges to learn more about what it takes to manage a team. It is the ideal starting point to begin building your critical skills. What you’ll learn
Read more
Woman presenting to a large audience

Team Management 101

Course Details This interactive self-study provides an introduction to management. You will use a variety of realistic examples, scenarios, and instructional challenges to learn more about what it takes to manage people. It is the ideal starting point to begin building your critical skills. What you’ll learn
Read more
A man and woman looking at a computer together and talking

People Management 101

Course Details This interactive self-study provides an introduction to management. You will use a variety of realistic examples, scenarios, and instructional challenges to learn more about what it takes to manage people. It is the ideal starting point to begin building your critical skills. What you’ll learn
Read more
Female retail associate holding a tablet and offering help to shoppers

Communicating Your Key Value Proposition

Course Details No matter how great your product is, the messaging you use about it can solely make or break its success. Tune in and get the tips and tricks to help insure you craft the best messaging possible. About TJ WalkerTJ Walker has created numerous Udemy best-selling courses in the fields of personal development, […]
Read more
Man demonstrating the results of a chart to another colleague on a laptop

Performance Management 101

Course Details This interactive course provides an introduction to performance management. Using a range of realistic examples, scenarios, and challenges, it’s the ideal starting point to begin building your performance management skills as a leader or manager. What you’ll learn
Read more
Improving Remote Worker Health & Wellbeing (CPD Certified)

Improving Remote Worker Health & Wellbeing (CPD Certified)

Course Details The health and well-being of your employees should be top priority, whether they work on site, in an office or remotely. When leading team members who work from home, it can be easy to neglect physical and emotional needs, but out of sight should never mean out of mind. What you’ll learn
Read more
Man speaking on a stage while gesturing with his hands

How Leaders Can Develop Self-Motivated People

Course Details Kylie Bells, a leadership development expert, says three ingredients (nutriments) improve people’s self-motivation: relationships, competency and autonomy. The astute leader takes time to cultivate each nutriment. This course is designed to help managers and team leaders understand what motivates their people and how to create a motivated team. The course is packed with […]
Read more
A woman sitting in front of a computer looking at a calendar

Be In Control and Manage Time More Effectively

Course Details Time management skills are critical for professional success. This course will help you get the most out of your day as you’re introduced to tools and guidelines to manage your time more effectively and be in control of your workload rather than spending each day reacting to crisis after crisis. Also, this will […]
Read more
Woman working on a black laptop while eating breakfast

Time Management 101

Course Details Time management skills are critical for professional success. 24 hours sometimes simply doesn’t seem like enough time. In this course, you’ll learn how to identify “hidden time” in your day which will mean extraordinary things for you in terms of completing your deadlines and reaching your goals. You will learn how to make […]
Read more
Group of people writing on Post-it notes that are hanging on a wall

Managing Time Successfully

Course Details When you manage your time you decrease stress and increase results. This entertaining and stimulating interactive course is designed to help people improve their time management skills and learn to create schedules and priorities that help them become successful. Plot: Marcus unveils his new approach to time management: a self-portrait poster with the […]
Read more