Course Tag: Career Development

Check out our Career Development Content on Gladly Learning, a one-stop-shop for free customer support training, courses, and certifications.

Angry man talking to colleagues on a laptop

Resolving Conflicts in the Workplace

Course Details Best-selling author Jon Wortmann uses his experience in teaching conflict resolution to corporates for 25 years to deliver a powerful workplace skill. It need not mean everybody getting riled up or avoiding each other. Conflicts can be great idea generators, and organizations such as Google have proved it. Tap into it. What you’ll […]
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Woman with a serious facial expression talking to two men at a table

Basics of Having Difficult Conversations

Course Details This course provides an introduction to handling difficult conversations. Using a range of realistic examples, scenarios and challenges, it is the ideal starting point to begin building your ability to conduct challenging conversations. The course is for anyone looking for a clear, easy to understand introduction on the best way to handle difficult conversations […]
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