Course Tag: Career Development

Check out our Career Development Content on Gladly Learning, a one-stop-shop for free customer support training, courses, and certifications.

Developing Personal Effectiveness at Work

Developing Personal Effectiveness at Work

Course Details Personal growth needs to be a priority for most of us as we look to advance our career and grow as human beings. Dr. Ben Michaelis, clinical psychologist and well-known author of Your Next Big Thing, offers his expertise on the topic of developing personal effectiveness as it applies to the workplace. In […]
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Woman in striped shirt talking to two men seated at a work table

Managing Conflict: The 5 Options of Conflict Resolution

Course Details Depending on the situation itself and the people involved, there is no one way of dealing with a conflict situation. The Skillshub “The 5 Options Of Conflict Resolution” course refers to the Thomas-Kilmann conflict model, that uses two dimensions of assertiveness and cooperativeness to produce five methods of dealing with conflict. Once the […]
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